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Negotiation, Mediation and Conflict Resolution
What do you do when...
- You are attempting to negotiate an important deal, but despite your best efforts, you have reached an impasse.
- Despite lots of talking, no-one seems to be listening or willing to understand other viewpoints.
- A key business or personal relationship feels 'stuck' and you are at a loss to know how to make it better.
Based on best practise elicited from the most effective negotiators in the world of commerce, law and relationship therapy, this 3-day workshop will enable you to...
- Enhance your competence in all forms of negotiations and conflict resolution - business and personal, short-term and long-term
- Increase your awareness of the key elements that exist within a relationship and your ability to move complex situations towards win/win/win outcomes - i.e. a win for you, a win for the other party and a win for the bigger system.
- Understand the background, attitudes and mental approach of the different parties, so you can feel more in control of what is happening and therefore have more choice of action.
Who should attend?
The course will draw on leading-edge technologies from the fields of...
- Neuro-Linguistic Programming (NLP),
- The Harvard Negotiation Project,
- Emotional Intelligence (EQ),
- Systems Thinking, and others
However, no previous experience of these is required in order to gain maximum benefit from the course. So...
Even if you are an experienced negotiator
Even if you are an experienced 'NLPer'
Even if you are an experienced business leader...
...this workshop will provide you with strategies to resolve deadlocks,
develop sustainable solutions and help all parties to move forward effectively.
Programme Outcomes
As a minimum, this workshop will enable you to develop your ability to...
- Understand the underlying internal structures, strategies and thinking that differentiate expert negotiators
- Choose leverage points for action that maximise the sustainability of any decision or change
- Anchor the precise emotional states and behaviours you wish to encourage (in yourself and in others)
- Understand and utilise the larger system and negotiation space - i.e. the larger contexts, relationships and time frames, any one of which can be influential on what the participants do or don't do on any one occasion.
- Understand why someone is saying "no" when you want them to say "yes", through recognising the question the other party thinks they are being asked.
- Mentally step into the other party's world long enough to understand (not necessarily agree with) their position and deeper needs, in order to reach decisions that are more likely to be a 'win' for all parties.
- Build sufficient levels of trust and understanding to ensure all parties feel their needs and interests are being heard and acknowledged.
- Recognise the way in which values form the basis from which all decisions are made, in order to offer solutions that are based on the higher level interests of all parties.
Workshop Style and Format
The workshop will contain a combination of...
- Practical exercises to enhance confidence and competence skill transfer, and
- A 'master class' approach to work with current situations and issues that are directly relevant to participants
The course will be lead by Ian Ross, Director of Vievolve Ltd, and highly experienced international negotiator, mediator and facilitator. For over 20 years, Ian has successfully
lead conflict resolution and mediation processes in situations as diverse as the Kunene Desert in Namibia, Senior Executive teams in leading blue-chip companies,
the Niger Delta and the Boards of leading UK Charities.
Dates for 2007/8
To be announced
Location
These programmes will be run at the beautiful Bix Manor near Henley-on-Thames, Oxfordshire.
Course Fee
The cost of the programme is £750 (+vat) and this includes a light breakfast on arrival each day, 2-course lunch and refreshments throughout the day.
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