These sessions range from both operational coaching on a regular (say, once per quarter) basis through to ‘emergency’ meetings where an immediate issue with high emotional charge needs to be addressed urgently.
Key features of this service include the fact that…
- Clients may select a one-off intervention for a specific need, or a planned programme of longer term, regular meetings
- Sessions can be face-to-face (usual approach), over the telephone or via email.
- Some clients provide a one-day open session for any employee to book a slot
For those organisations wishing to establish access to an external coach, the process is very simple:
With the sponsor
- We confirm a contract of confidentiality so that the individual can be assured that there is no feedback to his or her employer unless specifically sanctioned by the coachee.
- We identify with you, if appropriate, what the desired outcomes from any coaching relationship are from the sponsor’s perspective.
- Because there is no minimum contract, you have absolute flexibility in terms of how often you access the service.
With the coachee
- We confirm the confidential nature of the coaching relationship
- We agree initial desired outcomes – this will normally be for the first session only (two hours normally) unless the coachee already knows that they want to undertake a series of meetings
Recent projects in this area include…
- Intervention in a fundamental dispute between a line manager and senior team member within a Private Healthcare Company leading to breakdown of the relationship. We conducted a two-phase approach, with private individual discussions followed by bringing the two parties together. The result has been a deeper understanding of each other’s preferred approach and attitudes and, whilst not particularly liking each other, they have maintained an effective working relationship for over 12 months.
- Private consultations with two co-Directors/Owners to identify key personal drivers for future direction of a successful business. This led to identification of the critical similarities and differences that ensured an agreed strategy.
- Intervention with senior Pensions Manager in a large IT Company to help him improve his interpersonal skills and emotional intelligence. This has resulted in an improved relationship with his Director.